I use to work for the gas company in chicago.
Before every call a pre-recorded greeting comes on and says:
Hi and thank you for calling Peoples Gas, my name is John and I’ll be assissting you today, how may I help you?
Customer: Um yes, is this the electric company
My responce: No, its the gas company (You [...]

Okay here goes,
I use to work for the natural gas provider in Chicago, and I’ve got too many dumb stories to name but heres a good one.
Its the dead of winter and I get a phone call from this woman who wanted to know why her gas bill was so high? I go through the [...]

working for a gas utility company, taking gas leaks is an important part of the job.
Recently a woman phoned in a concern of a gas odor on her way to walking her daughter to school. she stated that she noticed her daughter had dropped something.
leading to the following statement.
customer: “when I bent down to pick [...]

I work for a light company and this gentleman that had been turned off for not paying his bill and he thought he was on let’s make a deal. He was trying just everything to get his power back on without paying the full amount of his power bill. He was trying to barter and [...]

Working for the electric company I was use to getting yelled at daily for the power being turned off for non payment. One caller started yelling before I “hello” out of my mouth. She wanted to know the reason she had no power. I looked at her account and told her she had not been [...]

I was working at a heating and air conditioning company, this woman called in saying her heater would not come on, her husband was out of town, she had 3 small children and it was REALLY cold in her house. I explained that I wouldn’t be able to get a technician out to her house [...]