Thanks to everyone who participated.  The winner of “Most Popular” entry has been notified.  As you can see from the leader board - “Why Me??” with a total of 811 won.
But the prize winning continues.  Next week I’ll be notifying winners of the “Judges” prizes.  So stay tuned.  And thanks again for all the great [...]

So it is the 4th of July and I worked at a Credit card company in Customer Service at the time. We are always slow so I wait and finally get a call and do my usual opening. When I finished this guy goes “Oh I didn’t think anyone was there working today!” Well if [...]

So I worked at the job where we sold,leased and repaired copiers and fax machines. My job was to answer the customer calls for repairs and enter work tickets for the repairs. This customer calls in about her fax machine, saying that it wasn’t receiving faxes. I asked her the usual questions: [...]

One evening while working at the service desk at the grocery store, An elderly lady called. She was talking really slow (it was like pulling teeth getting the story)
She said, “I just left your store a little while ago” (she paused)
I said,”Yes ma’am”
She said,” I bought a package of X brand cookies” (pause again, [...]

I work as a CSR for our local newspaper in a retirement community. It’s a fact here that people don’t wear watches and get quite confused easily.
While working on a recent Saturday morning, I got a call from an elderly woman wanting to know where her weekly inserts for local drug stores were. She was [...]

I run a customer service based company and we get a lot of phone calls from customers in the US because our products are distributed nationwide. Two hurs in a rw one day, my phone rang and when I answered the call, the lady started talking in some asian language. I tried to explain I [...]

I was working as a CSR at a plumbing company when a woman called to tell me her toilet wouldn’t flush because it had rocks in it. After listening to her story, I realized she had a child with Autism and OCD (Obsessive Compulsive Disorder). One of the child’s behaviors was flushing rocks down the [...]

I used to work in a call center that did customer service for office supply retail stores. One of the products that our company created was stamps. The order forms were very easy, step by step, and incredibly easy. Such as where it says “Please write ink color to indicate color”…. One day I received [...]

I work at an juice company who’s name I cannot disclose due to copyright. The other day a 1099 employee of the company rang through to my phone. She sounded very distressed and told me her urgent need to cancel her membership with the company. She related to me how this juice, though only approved [...]

Hello, thank you for calling. How may I help you?
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Sure I can help you with that. Did you actually complete the order?
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Did you see the confirmation button?
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Did you click the confirmation button?
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Did it go through?
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Did you enter your card information?
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Then your order was confirmed.
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Yes Sir.
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Did you get a confirmation number?
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Then your order has been confirmed. [...]