We do the scheduling for a chiropractor client of ours, and the following conversation took place one Tuesday between a caller and my coworker:
Caller: Hi, my son had an accident last night and broke his arm. I would like to set up an appointment with Dr. L.
EM: Ma’am, Dr. L is a chiropractor.
Caller: I know. [...]

Me: Hello, What city and state please?
Stupid: Atlanta, GA
Me: Thank you, how can I help you in Atlanta?
Stupid: I need to call my doctor to refill my prescription.
(Speaking in that ignorant southern accent)
Me: Ok, what is his name?
Stupid: I can’t pronounce it, let me spell it off the bottle.
(Now fumbling with the [...]

While working reception in a large gastroenterology (stomach & intestinal) clinic, I often had occasion to answer the phone to help patients calling in for all manner of reasons, I picked up a call from what seemed like a very nice lady.
“I’d like to get copies of my husband’s medical records” she politely asked.
“Ma’am we [...]

This STUPID story is a short one.
“Thank you for calling Stillwater Hearing Clinic, this is Donna how may I help you?”
–”Donna is this a hearing clinic?”
“Yes sir, This is Stillwater Hearing Clinic”
–”Donna do you offer hearing tests?”
“Yes sir, Stillwater Hearing Clinic can assist you with all your hearing needs”
–”HUH?”
“Yes sir, Stillwater Hearing Clinic can assist [...]

so I was walking inside to see one of the inpatients while minding my own bussiness and as I’m walking by, I see a patient inside a room sitting up with an oxygen tank breathing through his nose and all of a sudden see’s me walking by because the door was open and he puts [...]

I am a CSR in a place where we make appointments for health screenings. We send out flyers and letters encouraging people to call and make an appointment. I had this one lady call in. I said “Thank you for calling **** **** *********. Are you calling to schedule an appointment?” She then said “No! [...]

I worled in a pharmacy where you wouldn’t think you’d get funny calls, but I sure did. A gentleman had been to fill a prescription a little over an hour before calling. He said “I think you gave me the wrong medicine.” I replied, “not according to the prescription. whay would you t hink it [...]

i work for a breast pump company. if your not familiar with what that is, it is so moms can pump their milk and feed it to there babies. i swear, some moms should not have kids.
now this is not a one time thing that happened. this happened to me all the time.
there are parts [...]

I work for a company that has programs in which if someone signed up the previous year, they’ll receive a notification and then the product is sent to them. Some of the people who I deal with, can’t remember if they signed up or not and want to cancel. The company has a “no questions [...]

So working at a Health Insurance company one day, I was talking to a potential customer and trying to qualify him and his family.
The questions include things like, “pre-existing conditions, recent doctor visits, medications, pregnancy, etc.
So I’m asking these questions and I ask about any past surgeries for any of the family members.
He then mentions [...]