Our company helps process order forms for groups wishing to attend the local circus. One school group’s order form had two notes:
*clowns not good for children
*children fear animals
I would like to know what CIRCUS they were hoping to attend.

As I was taking a customer’s order for a helmet, she asked, “It is submishable?” I asked her what she meant by “submishable”. She responded, “You know, like can it be put in liquids?”

When going through the online check-out process, a customer gave his address as 136 Martin Luther King. To clarify, I asked, “Is that street, avenue, lane?” “No, Jr.” replied the caller.

I work for a company that manufactures and sells electrical tools. I received what initally seemed like a standard call.
Customer: “Well, hello there, I placed an order with you a while back and I need to see if that shipped, yet.”
Myself: “I can certainly help you with that. Do you have the purchase order number?”
Customer: [...]

I work for a moving company and one night I got a call from a stupid caller. I was trying to get his information so that we could get him schedule for an in home estimate. I asked the gentleman what street did he live on and he said that he had to go outside [...]

I used to work for a company that microchips pets. A lot of people for some reason don’t understand (even after it is carefully explained to them) that the microchips are not a GPS device. We can only identify your pet AFTER it is found. I had a lady that called me and she was [...]

Me: Mr. Customer, I notice that your wife claimed a dependent on the application. Since I have you on the phone, can I ask the age of that dependent?
Customer: Dependent? I don’t think we got one of them.
Me: Okay, well, your wife listed one. Do you have any children? Or is there someone that lives [...]

Okay so I worked at McDonald’s for four years. I know thats a very long time, and many don’t understand how i survived. But you can imagine I have many interesting stories. I don’t know if this qualifies as a call or not. But while taking orders in the drive thru, about 9 times out [...]

My company sells “keystock” which are 1′ and 3′ pieces of steel, either zinc plated or plain.
I get a call from a large chain store that sell’s said keystock telling me that they were shipped the incorrect material. First I ask the young Lady what she ordered so we could be on the same page.
(Customer) [...]

I had a call one afternoon from a very relaxed customer in California. He began telling me of his misfortune having lost his tickets while moving out of his parents house because they kicked him out. I asked for his order number to which I received a reply of “Uhhh… was that on the tickets?” [...]